FAQ

What are the conditions for trading bonus?
The bonus will be paid in the currency of your choice, selected upon registration only.

The maximum bonus that can be awarded during any year to client is €/$ 100000, depending on the currency of client account. Binarymate, at its sole discretion, may award additional bonus to client.

Bonuses are optional and will be granted only after client's confirmation. In case if client by mistake accepted a bonus, he must notify customer support within 3 working days, without making any trading activity and the bonus will be removed from client's account. More information about bonuses you can find in User Agreement.
What does “First 3 risk free trades” mean?

n case of negative trading results, risk-free trades are compensated in the form of a trading bonus based on bonus provision rules. To use this service, you have to contact your account manager and get a prior confirmation.

How can I fund my trading account?

You can fund your account by credit cards (VISA/MasterCard), Bank wire transfer, Bitcoin, Ethereum, Litecoin, Altcoins, Neteller, Skrill, Perfect Money.

How quickly the funds will be added to my trading account?

The funds will be available for trading immediately, once we receive a confirmation from payment system.

What are the conditions for withdrawals?
For security reasons, identification of the person is required for all withdrawals, regardless of the withdrawal amount.
For account without bonus: trader has to reach a 100% turnover from deposited amount, to claim for for withdrawal.
For account with bonus: trader has to reach 300% turnover from deposited amount, to claim for deposited amount and profit withdrawal. More details in "User agreement".


The minimal amount allowed for withdrawal is $50.
How quickly my withdrawal request is processed?
Binarymate processes all withdrawal requests within 1 hour.

However verification may take longer time, if client didn't submit all requested documents in time.
Does Binarymate withhold a tax from payouts?

Binarymate doesn't withhold any taxes. However, as a customer, it is your responsibility to follow the taxes requirements in your jurisdiction.

How can I close my Binarymate account?

Please email at support@binarymate.com to request closing of your account. You will receive a confirmation when this request will be completed.

What is CFD?

CFD - Contract for Difference.

CFD is type of financial asset which helps trader to gain and earn in a continuous way. By predicting the move of a currency, trader can choose to open BUY or SELL contract for any asset.

What is binary option?

Binary options are a simple and potentially very profitable way to make money from short term movements on the market. By correctly predicting whether the price of an asset will go up or down, you can get a significant income in a continuous way.

What is cryptocurrency?

Cryptocurrency is a digital currency, which functioning is based on blockchain techology. Physically currency doesn't exist, it exist only in virtuality.

The most popular cryptocurrencies are Bitcoin, Ethereum, Litecoin, Dash, Ripple. You can use these currencies to fund and trade.

What is the minimum and maximum deposit amount?

The minimum deposit amount is 250$ (or €), and the maximum - 50000$ (or €).

Do I have to download any software for trading?

There is no need to download something before you can start trading with Binarymate. All you need to do is sign up and add funds into your account and you’ll be ready to start trading.

Is there any maintenance or registration fee?

No, it is free to open an account with Binarymate.

How can I sign up?

To sign up go to ‘Open an Account’ and enter the required information.
Please make sure the data you submit is correct and up to date.
In the future it will simplify withdrawal process.

How to trade on demo account?

To receive demo account access you need to fund your trading account and contact customer support to get an demo account credentials.

How to trade binary options?

To trade binary options, simply fund your account and login into the platform. You will see binary options trading by default.

To start trading, choose CALL or PUT options depending on your forecast.

How to trade CFD?

To start trading CFD, fund your account and login into the platform. On the top you'll be able to choose CFD trading tab and start trading CFD.

You can choose BUY or SELL options, depending on your market forecasts.

What time base is used by the platform?

The time is displayed based on Greenwich Time (GMT)

Payouts for assets

You can find payouts for different trading assets in the trading platform, on the right left side.

For example, you will see: EURUSD - 85%. That means if you will open trade with $100 investment, then in case of win you will receive $185 payout - $100 investment return and $85 of profit.

Copy trading - follow successful traders

Copy trading service designed for novices and people who want to trade automatically without manual trades.

To get started, you need to fund your account and on the trading platform press Copy trading, then choose trader to copy from.